This paper analyzes employee competencies for employees with higher education in Industry 4.0. An Industry 4.0 competency model based on a behavioral oriented approach concerning three variants, namely Information Systems, Information Technology and Engineering is developed by extending the SHL Universal Competency Framework through a structured literature review and focus groups with academic ...

This paper presents a formal framework for human behavior modeling, analysis and validation. It proposes a competencies model for representing the position profile of an employee/candidate and it uses the Hierarchical Decision Process Petri nets (HDPPN) for simulating the behavior of an employee/candidate in a given business process. The competencies model consists of a definition model, an eva...

Despite the vital role of information in relational-oriented firms, there are limited studies on the impact of information quality on relationship marketing. To address this gap, this study develops a conceptual model to examine the impact of information quality on the successful implementation of relationship marketing by assessing the mediating role of salespeople's relational competency. The...

Human assets are one of the most important resources available to any organization and employee competence and commitment largely determine the objectives that an organization can set for itself and to its success in achieving them. Therefore, the demand for effective employees continuously increases in both public and private organizations. The ‘Competency-based’ approach to human resource man...

Workforce development programs in public health should link improvements in workers' performance with improvements in their agencies' performance. The "ten essential services" of public health provide criteria for measuring both individual worker training (as in workforce competency standards) and agency performance (as in the Centers for Disease Control and Prevention's National Public Health ...

This paper describes a proposed system for competency-based just-in-time learning that uses competency ontologies and semantic web services to deliver learning objects to learners in a corporate environment. A competency ontology is a rich, semantic description of the competencies an employee must possess in order to participate in specific activities of the business processes of a company. Sem...